Privacy Policy

Effective as of April 19, 2024

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We utilize your data to provide and enhance the Service. By using the Service, you consent to the collection and utilization of information as outlined in this policy.

SMS CONSENT

By providing your mobile number and opting in to receive SMS messages from Lionhart Music School, you consent to receiving informational and promotional text messages from us. These messages may include but are not limited to appointment reminders, class updates, promotional offers, and important notifications related to your engagement with Lionhart Music School.

Message and data rates may apply depending on your mobile service provider and plan. You can opt-out of receiving SMS messages from us at any time by replying "STOP" to any message you receive from us. Opting out will unsubscribe you from all future SMS communications from Lionhart Music School.

We respect your privacy and will not share your mobile number with any third parties, except as required by law.

PAYMENTS & REFUNDS

We accept all major credit cards. Refunds may be requested via our administration staff during business hours. A refund form may be issued

INFORMATION COLLECTION AND USE

We collect several types of information for various purposes to provide and enhance our Service to you.

TYPES OF DATA COLLECTED PERSONAL DATA

While utilizing our Service, we may request you to provide us with certain personally identifiable information that can be utilized to contact or identify you ("Personal Data"). This may include, but is not limited to: • Email address • First name and last name • Phone number • Address, State, Province, ZIP/Postal code, City • Cookies and Usage Data

USAGE DATA

We may also gather information on how the Service is accessed and utilized (“Usage Data”). This may include details such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service visited, the time and date of your visit, the duration of time spent on those pages, unique device identifiers, and other diagnostic data.

TRACKING & COOKIES DATA

We employ cookies and similar tracking technologies to monitor the activity on our Service and store certain information. Cookies are files containing a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Additionally, tracking technologies like beacons, tags, and scripts are used to gather and track information and to enhance and analyze our Service. You can configure your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, you may be unable to utilize certain portions of our Service. Examples of cookies we use include session cookies for Service operation, preference cookies to retain your preferences and settings, and security cookies for security purposes.

USE OF DATA

Lionhart Music School LLC uses the collected data for various purposes, including but not limited to:

- Providing and maintaining the Service

- Notifying you about changes to our Service

- Enabling you to participate in interactive features of our Service when you choose to do so

- Providing customer care and support

- Providing analysis or valuable information to improve the Service

- Monitoring the usage of the Service

- Detecting, preventing, and addressing technical issues

TRANSFER OF DATA

Your data, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are situated outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. By consenting to this Privacy Policy and submitting such information, you agree to the transfer. Lionhart Music School LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will occur to an organization or a country unless adequate controls are in place, including the security of your data and other personal information.

LEGAL REQUIREMENTS

Lionhart Music School LLC may disclose your Personal Data in good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of Lionhart Music School LLC

• Prevent or investigate possible wrongdoing in connection with the Service

• Protect the personal safety of users of the Service or the public

• Protect against legal liability

SECURITY OF DATA

While we strive to utilize commercially acceptable means to safeguard your Personal Data, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we endeavor to employ industry-standard security measures to protect your information.

SERVICE PROVIDERS

We may engage third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

ANALYTICS

We may utilize third-party Service Providers to monitor and analyze the use of our Service. For instance, Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to monitor the use of our Service and may contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CHILDREN'S PRIVACY

Our Service is not directed to anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will inform you via email and/or a prominent notice on our Service prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us at: Lionhartmusicschool@gmail.com.